Clicky

FAQ

You've got questions? We have answers!

Frequently Asked Questions
Who can join/subscribe to your service?
How long does it take for me to get started so I can start downloading after I join?
Are there any contracts?
Are there late payment fee charges?
How do I download once I join?
Can I use both the (Web Browser Download Version) & (FTP Download Version)?
My download speed is slow
Do I have to rate each song before I download?
I want to pre-pay for the year to save money, will my monthly recurring payment be stopped?
Are there refunds?
Can I Preview The MP3 Music Audio Before I Download
Can I Search The MP3 Music Audio To Find A Song
What Is The Quality Of The MP3's Country DJ Pool Has?
Do you provide the clean music version?
Do you service all or most of the songs that are on the charts page on the website?
How often do you add songs?
Can I transfer, burn and or copy the MP3 onto a CD or DVD?
Do the MP3's expire?
If I cancel my membership to the record pool do I get to keep the MP3 music I downloaded?
Is the country music in Country DJ Pool and iDJPool the same?
Do you have Antivirus protection on the Country DJ Pool Server?
I have a DJ company with more than one DJ. Does each DJ need to have their own Country DJ Pool account?
I need a paid receipt for my tax records / tax filing
Will Country DJ Pool share my contact information?
How do I change or update my billing information?
How do I cancel my account?
I need support help using FTP Download version
Do you provide the serial number / code for the FTP client software for the FTP download version?
Can I use a download manager program to download with?
I want to Upgrade my account, I need all genres.